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Customer Success Executive

1 week ago

Singapore Carecone Full time

The Customer Success Executive is a non-sales role responsible for post-sales client management.
Fulfil the appropriate advertising requirements for external and internal clients either via online media or magazines fulfilments.
Report to Project Manager to fulfil the advertising requirements.
Support operations by posting up of job advertisements and other online media entitlements, example banners, course postings, course programs.
Meet deadlines and targets.
Responsible for the monthly process deliverables and performance standards.
Assist sales in operations and part of account/project management.
Role Accountabilities:
Make sure that all fulfillment work is uploaded accurately and on time.
Meet deadlines and targets.
Make sure reports are extracted and sent out on time, with accuracy.
Liaising with clients (internal and external) is met with professionalism.
Qualification Requirement (Technical & Experience)
Preferably prior working experience.
Possess a strong interest in the internet/software industry.
Responsible individual who is diplomatic and possesses strong communication skills.
Self-starter, fast learner, and analytical with a “can-do” attitude.
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