
Service Team Member for New Outlet
2 weeks ago
Seeking Passionate Service Professionals
Job Description
We are looking for exceptional service crew members to join our team at a brand-new outlet. If you have a passion for delivering top-notch customer service and working in a fast-paced environment, we'd love to hear from you.
Responsibilities
- Deliver outstanding customer service by following established procedures and standards.
- Ensure smooth daily service operations, including opening and closing of the outlet, taking orders, and maintaining a clean environment.
- Complete pre-opening duties on a daily basis.
- Handle basic cashiering duties with efficiency and accuracy.
- Provide service according to procedures and standards established by the Food and Beverage department.
- Effectively handle beverages and be knowledgeable about all menu items.
- Recommend and promote menu items or specials to guests.
- Resolve guest complaints and feedback efficiently, escalating issues to the immediate supervisor as necessary.
- Maintain high standards of personal hygiene, appearance, and deportment at all times.
- Clean up section area after service and maintain cleanliness of the area.
- Coordinate with stewards, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction.
Required Skills and Qualifications
- No experience required - we welcome applicants from all backgrounds.
- No minimum certification needed.
- Effective communication skills in English.
- A personable, charming, and outgoing personality with a strong service attitude.
- Availability for a 5-day workweek (44 hours per week).
Benefits
- Comprehensive medical insurance.
- Dental coverage.
- Monthly incentives.
- Annual performance bonus.
- Strong growth and development opportunities.
- 12 days annual leave + 1 day birthday leave.
- 1.5x OT pay for hours worked beyond 44/week.
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