
Outlet Team Member
1 week ago
We are seeking a customer-focused individual to serve as the face of our brand at one of our outlets. As a Branch Executive, you will be responsible for carrying out daily shop operations and duties, responding to customer queries, and ensuring all necessary documentation is in order.
The successful candidate will possess good communication skills, both verbal and written, and be able to work independently. A friendly personality and great working attitude are essential for this role.
Key Responsibilities:
- Be the face of the brand by manning our unique outlets.
- Carry out daily shop operation and duties.
- Respond to customer queries via telephone, email or WhatsApp.
- Receive and return customer garments.
- Carry out checks on customer garments, tag them and key in details into computer.
- Carry out payment transactions using payment terminal or cash and cashless transactions.
- Assure and assist customers facing quality issues.
- Ensure all necessary documentation are in order and has been acknowledged.
- Ensure all payments are accurate and tally with the daily sale report.
- Register new customers & update customer database including past interactions.
Requirements:
- GCE 'N' / 'O' / 'A' Level or relevant qualification.
- Good command of English in both verbal and written communication.
- Confident with pleasant disposition and well groomed.
- A friendly personality and great working attitude.
- Able to work independently.
Working Arrangements:
- 6 days week / Part-time position available.
- Depending on outlets, working hours are from 10am/11am to 8pm or 8am to 6pm.
- Salary $2200 to $2700 depending on experience and working days / Part-time: Per hour ($9.50 to $11.00).
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