Client Success Manager

5 days ago

Singapore VANICE ADVISORY PRIVATE LIMITED Full time
About the Role:
As a Sales & Client Success Manager at Vanice Advisory, you will be at the forefront of our growth and client experience. Your role is both exciting and impactful-helping businesses, local or global set up, grow, and succeed in Singapore. You'll work directly with entrepreneurs, SMEs, and investors to understand their needs, offer them the right solutions, and build long-lasting relationships.
This is a unique opportunity for individuals who enjoy speaking with people, solving problems, and growing in a dynamic, fast-paced environment. No prior experience is required-we're looking for someone with the right attitude, hunger to learn, and passion for business.
Key Responsibilities
Sales & Business Development
  • Engage with potential clients (startups, SMEs, foreign investors) through calls, emails, and meetings
  • Understand each client's business goals and propose relevant corporate services
  • Conduct consultative sales meetings and follow up to convert leads into customers
  • Work closely with the marketing team to improve campaigns and messaging based on market feedback
  • Support the full sales cycle, from lead generation to closing

Client Onboarding & Success
  • Serve as the main point of contact for new clients throughout their onboarding journey
  • Guide clients through incorporation, EP/PR processes, grants, and compliance requirements
  • Ensure client satisfaction by addressing concerns, resolving issues, and providing timely updates
  • Build strong relationships that encourage repeat business and referrals

Advisory Support (With Training Provided)
  • Assist clients in navigating Singapore's business landscape, including:
    Government grants (e.g. EDG, MRA, PSG, CCP)
    Tax incentives and financing schemes
    Market entry strategies and compliance best practices
  • Coordinate with internal teams (corporate secretarial, immigration, finance) to ensure smooth delivery

Who We're Looking For
We're open to fresh graduates, mid-career switchers, and individuals with or without prior experience in sales or corporate services. What matters most is your attitude and desire to learn.
✅ Ideal Traits
  • Friendly, positive, and outgoing personality
  • Confident communicator in both writing and speaking
  • Curious and always eager to learn something new
  • Motivated, proactive, and goal-driven
  • Able to work independently and as part of a team
  • Comfortable speaking with people from different cultures and backgrounds

Language Requirements
  • Strong English communication is required
  • Proficiency in Mandarin is a plus (many clients are from China)

Background
  • Diploma or Degree in any field (Business, Marketing, Communications, or related fields are a bonus)
  • No prior experience needed-training and mentorship provided
  • Candidates with experience in sales, customer service, or business advisory will have an advantage

Why Join Vanice Advisory?
  • Career Growth : Clear pathway to move into leadership, consulting, or

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