Client Success Manager

2 days ago


Singapore Rimini Street Full time

Join to apply for the Client Success Manager role at Rimini Street We are seeking an experienced Client Success Manager who will be responsible for managing and expanding the partnership with our clients. The right candidate will have an entrepreneurial spirit, a proven track record of Client Management or Business Development & Executive Relationships excellence with the ability to provide solutions and guidance to meet business objectives and taking business to the next level. You must have a passion for clients, be hands-on, deliver value, develop relationships, and be a strategic thinker capable of creating long-term relationships with our clients. Position Summary As a Client Success Manager with Rimini Street, you'll manage a large portfolio of named clients – driving client lifecycle from adoption to retention, cross-sell, advocacy, and client satisfaction across your portfolio. The Client Success Manager will report to the Director, Client Success and will be based in Singapore. Qualified candidates may work from a remote office; location within commuting distance of one of our Regional hubs is desirable, or near a major city as occasional travel will be required to your assigned client base. Essential Duties & Responsibilities Focus on retention, cross-sell, client advocacy, and developing the business value-prop through Rimini Street services offerings Deliver and communicate ROI throughout the client lifecycle Build C‐level and executive relationships, establishing trusted advisor status Drive growth, value, retention, and partnerships for key clients to ensure active engagement and ROI recognition Develop key



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