Dining Experience Manager

2 weeks ago

Singapore beBeeService Full time
Job Overview

At our establishment, we are seeking a skilled F&B Service Professional to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Welcome guests warmly and in accordance with Japanese hospitality etiquette.
  • Present menus, take orders accurately, and serve food and beverages efficiently.
  • Attend to guests' needs throughout their dining experience with a courteous and proactive attitude.
  • Maintain cleanliness and tidiness of dining and service areas.
  • Collaborate with kitchen and cashier teams to ensure smooth operations.
  • Handle guest inquiries, requests, and feedback professionally.
  • Follow all food hygiene and safety regulations.

Requirements:

  • Prior F&B or hospitality experience is preferred but not mandatory.
  • Passionate about customer service and Japanese culture.
  • Positive attitude, team player, and strong sense of responsibility.
  • Able to work shifts, weekends, and public holidays.
  • Good communication skills.

About the Role:

  • The ideal candidate will have a positive attitude and be passionate about providing excellent customer service.
  • They should be able to work well under pressure and maintain a clean and tidy working environment.

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