SVP - Senior Technology Service Manager (Hybrid)

4 days ago


Singapore Citibank N.A. Full time

The Business Senior Technology Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
Lead integration of functions with understanding of client core business functions and partner with multiple senior management teams to meet goals and deploy new products and process enhancements.
Solve the highest-impact, highest-profile problems with significant business impact through in-depth evaluation of complex business processes, system processes and industry standards.
Influence and negotiate with senior leaders (across functions) and communicate with external parties as needed.
Contribute to technical direction and strategic decisions as a technical expert in all development and implementation phases, providing in-depth and sophisticated analyses to define problems and develop innovative solutions.
Conduct management activities, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Bring uniformity, create the Score cards, KPIs, metrics for various aspects of wealth tech international.
Operationalize & provide oversight over the interaction model and escalation models including clarity of accountabilities of the business outsourcing proposals, ICSA’s, CBDC, Risk management, due diligences of suppliers.
Represent as a delegate to the Head of International Wealth Technology in her role as Country Management Coordinator.
Work with Regulatory Governance teams, Risk & compliance teams to design & implement standardized & consistent ways of responding to regulators.
Drive operational efficiency in workforce management, right location strategy, RIF.
Qualifications:
15+ years of experience.
Comprehensive knowledge of multiple areas within technology.
Proven interpersonal, management and prioritization skills.
Consistently demonstrate clear and concise written and verbal communication.
Demonstrated ability to work under pressure managing multiple activities and changing priorities.
Proven ability to develop working relationships and approach work methodically with attention to detail.
Proven self-motivation to take initiative and master new tasks quickly.
Education:
Bachelor's degree/University degree or equivalent experience.
Master's degree preferred.
Job Family Group:
Technology
Job Family:
Business Analysis / Client Services
Time Type:
Full time
#J-18808-Ljbffr



  • Singapore CITIBANK N.A. Full time

    CITIBANK N.A. is currently seeking a highly skilled SVP - Technology Operational Excellence Lead to join our team in Singapore.This role is responsible for driving the execution of technology operational resilience initiatives across Investor Services lines of business, ensuring successful and timely delivery of resilience change projects.The ideal candidate...


  • Singapore THE BANK OF NEW YORK MELLON Full time

    Roles & ResponsibilitiesWe're seeking a future team member for Global Data, Intellectual Property, Technology & Innovation (DITI) Team within BNY's Legal Department. This role is hybrid and will be located in Singapore.In this role, you'll make an impact in the following ways:Serving as the sole attorney for DITI Legal in APAC region responsible for managing...


  • Singapore CITIBANK N.A. Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and...


  • Singapore THE BANK OF NEW YORK MELLON Full time

    Roles & ResponsibilitiesWe’re seeking a future team member for Global Data, Intellectual Property, Technology & Innovation (DITI) Team within BNY’s Legal Department. This role is hybrid and will be located in Singapore.In this role, you’ll make an impact in the following ways: Serving as the sole attorney for DITI Legal in APAC region responsible for...


  • Singapore CITIBANK N.A. Full time

    Roles & ResponsibilitiesWhether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive...


  • Singapore CITIBANK N.A. Full time

    Roles & ResponsibilitiesWhether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive...


  • Singapore ITCAN PTE. LIMITED Full time

    Roles & Responsibilities"Job Title: Sr. Hybrid IT Engineer (Messaging & Collaboration)L3 Engineers- this is day 2 BAU support ________________________________________Job Summary:We are seeking an experienced and highly skilled Sr. Hybrid IT Engineer with 8-10 years of expertise in messaging and collaboration technologies. This role requires advanced...


  • Singapore THE BANK OF NEW YORK MELLON Full time

    Roles & ResponsibilitiesWe are seeking a future team member for the role of SVP, Corporate Services APAC Lead who is responsible for the management and operations of the Global Corporate Services Division (GCSD) commodities pertaining to:-Driving GCSD strategy and direction for site operations consistent with global program guidelines and vision; think...


  • Singapore OPENSOURCE TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking an experienced and highly skilled Sr. Hybrid IT Engineer with 8-10 years of expertise in messaging and collaboration technologies. This role requires advanced technical proficiency in Microsoft technologies, exceptional troubleshooting skills, and leadership capabilities. The Hybrid IT Engineer will manage and support a...


  • Singapore OPENSOURCE TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking an experienced and highly skilled Sr. Hybrid IT Engineer with 8-10 years of expertise in messaging and collaboration technologies. This role requires advanced technical proficiency in Microsoft technologies, exceptional troubleshooting skills, and leadership capabilities. The Hybrid IT Engineer will manage and support a...


  • Singapore Citibank N.A. Full time

    Job OverviewThis is a challenging and rewarding opportunity to join our team as a Senior Technology Service Manager. As a senior-level professional, you will play a key role in shaping the future of our organization by fostering collaboration between business users and technologists.Your responsibilities will include leading the integration of functions,...


  • Singapore ITCAN PTE. LIMITED Full time

    Roles & ResponsibilitiesJob Summary:We are seeking an experienced and highly skilled Sr. Hybrid IT Engineer with 8-10 years of expertise in messaging and collaboration technologies. This role requires advanced technical proficiency in Microsoft technologies, exceptional troubleshooting skills, and leadership capabilities. The Hybrid IT Engineer will manage...


  • Singapore Lucida Search Partners Full time

    Our client is looking for a SVP / VP Technical to join their team in Hong Kong or Singapore . Reporting to the EVP Technical, the position presents an exciting opportunity for candidates who possess vision, energy, and ambition to contribute not only to the Technical team, but also to the broader multi-disciplinary organisation. Responsibilities: Implement...


  • Singapore Sunrise Senior Living Full time

    Job Description:As a Life Enrichment Manager at Sunrise Senior Living, you will play a vital role in enhancing the lives of our residents by creating engaging and personalized experiences.The ideal candidate will have experience working with seniors with memory impairments and possess excellent communication skills. They will be responsible for developing...


  • Singapore Public Service Division Full time

    **Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...


  • Singapore Citi Full time

    The Business Senior Technology Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of...


  • Singapore MOTOSERV PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:We are seeking a skilled Hybrid / EV Specialist to join our dynamic team. The ideal candidate will have in-depth knowledge of hybrid and electric vehicle systems, including diagnostics, repair, and maintenance. You will work closely with our technicians and customers to ensure top-quality service and performance.Key...

  • Audit Lead

    4 days ago


    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job Title: Senior Assistant ManagerAbout NTU (Nanyang Technology University- Main Office-HR)We are seeking a highly skilled and experienced Senior Assistant Manager to join our Internal Audit Office. As a key member of our team, you will be responsible for planning and performing risk-based audits and advisory functions to ensure compliance with our rules,...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Sr. Hybrid IT Engineer (Messaging & Collaboration)JD:We are seeking an experienced and highly skilled Sr. Hybrid IT Engineer with 8-10 years of expertise in messaging and collaboration technologies. This role requires advanced technical proficiency in Microsoft technologies, exceptional troubleshooting skills, and leadership...


  • Singapore Singapore Institute of Technology Full time

    About UsThe SIT Teaching and Learning Academy is looking for an experienced Educational Technologist to join its team. In this role, you will work closely with academic staff to promote the effective use of educational technologies to enhance teaching and learning practices. Key Responsibilities Technology Implementation:Identify, assess, and implement...