Admissions Executive

20 hours ago

Singapore ULCSG PTE. LTD. Full time

Key Responsibilities

Lead Management & Conversion

  • Follow up on all leads provided by the marketing team and other channels

  • Contact parents via phone, WhatsApp, WeChat, and in-person consultations to introduce our courses and teaching advantages

  • Schedule student assessments, trial lessons, and campus tours

  • Manage the entire admissions process from first contact to confirmed enrolment

Channel Development & Student Recruitment

  • Actively develop personal and team recruitment channels (parent groups, school area promotions, partner organisations, etc.)

  • Collaborate with the marketing team to implement partnership activities and lead generation campaigns

  • Gather market feedback and parent needs to help refine recruitment strategies

Event Support

  • Assist the marketing team in executing offline events (Open Houses, Education Fairs, Parent Seminars)

  • Handle lead registration, parent enquiries, and on-site conversions during events

  • Conduct timely follow-up with potential leads post-event to maximise conversions

Data & Reporting

  • Maintain accurate and up-to-date lead information in the CRM system

  • Provide weekly and monthly reports on conversion rates, client feedback, and channel performance

  • Analyse admissions data and recommend improvements for higher efficiency

Requirements

  • Minimum 1 year of experience in admissions, course consultancy, customer service, or related roles (education industry preferred)

  • Bilingual: Fluent in both English and Chinese (spoken & written) to communicate effectively with parents from diverse backgrounds

  • Excellent communication, presentation, and persuasion skills, with a friendly and approachable personality

  • Self-motivated, responsible, and able to work independently in a target-driven environment

  • Prior experience in tuition centres, enrichment schools, or international school admissions is a plus

  • Willingness to work occasional evenings and weekends for events and parent activities

What We Offer

  • Competitive salary and performance-based incentives

  • Comprehensive training (product knowledge, admissions skills, CRM operations)

  • Career progression path: Admissions Executive Senior Admissions Executive Admissions Manager

  • Collaborative work environment with close interaction with the marketing and academic teams

  • Opportunity to be part of a fast-growing education brand and gain valuable industry experience

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