ICT Support Engineer

4 days ago

Singapore PASONA SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Position: ICT Support Engineer (Job ID:

  • Shenton Way
  • Basic + AWS + VB
  • Attractive AL benefits

Job Description:

  • Manage and monitor all installed systems and common infrastructure
  • Install, configure, test and maintain operating systems and system management tools
  • Laptop / Desktop, Printer, Phone, Scanner, Corporate software setup for users
  • Windows OS, AD, Office 365 local administration & file server management
  • Handle user registration process for all group companies
  • Network monitoring and troubleshooting (both LAN and WiFi)
  • User support as part of helpdesk & provide 1st and 2nd level support
  • Provide onsite/remote troubleshooting and liaise with vendors and other ICT personnel for problem resolution
  • Helpdesk system ticket monitoring & updating status on timely manner
  • Maintain hardware and software inventory and keep it updated
  • Proactively ensure the highest levels of infrastructure availability to users
  • Maintain a high level of user satisfaction with quality customer service
  • Any other tasks as and when assigned by the superior

Job Requirements:

  • Degree / Diploma in Information Technology or a related subject.
  • 1 to 2 years' experience in Installing, configuring, and troubleshooting Windows based environments, Network administration and fine tuning.
  • Familiar with Office365.
  • Strong problem-solving skills and positive attitude.
  • Good coordination and communication skills with internal and external customers.
  • Able to work independently with minimum supervision.
  • Good team player and able to work under pressure.
  • Good to have networking knowledge (OSI Model).
  • Good to have Azure Cloud experience.
  • Good to have Manage Engine / Intune experience
  • CCNA Certification will be an advantage
  • Candidate with no experience are welcomed to apply.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Thank you for your cooperation.

Tan Katrina Therese Yap

EA Registration No: R
Pasona Singapore Pte Ltd
1 FINLAYSON GREEN #09-02 SINGAPORE
URL:

EA License No:90C4069

Tell employers what skills you have
Desktop applications
providing desktop support
Troubleshooting
ICT
Azure
Desktop Administration
Hardware
Network Administration
Inventory
Administration
Information Technology
Tuning
Windows OS
Networking
Operating Systems
Windows
Customer Service
Able To Work Independently

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