Ict & Admin Support Assistant

4 days ago

Singapore ETS SOLUTIONS ASIA PTE. LTD. Full time

**Responsibilities**:
**(A) ICT Matters**
- Assist ICT Team to oversee and manage ICT inventory for ICT Assets (Tracking; Servicing; Replacement; Loan).
- Assist ICT Team to oversee and manage AVA Assets (such as Laptops, Mobile Devices, Projectors, Visualizers, Cables, etc.) in the company.
- Assist ICT Team to oversee the operation and upkeep of the meeting rooms AV equipment used by staff.
- Assist ICT Team in the procurement of ICT equipment and services.
- Assist on stock management of Audio Video equipment in company and provide multimedia assistance (e.g., photography, videography, records, postproduction).
- Liaise with vendors to source and manage ICT infrastructure and services in consultation with ICT Team.
- Perform day-to-day operations involving the Company ICT infrastructure and programmers.
- Troubleshoot all network connectivity issues.
- Configure the BIOS system and Setting up Encryption key (Bit-locker).
- Support staff on the operation of equipment related to ICT Media system.
- Assist ICT Team to archive of company media resources and regular backup of data (where applicable).
- Support ICT Team and coordinate with other ICT support staff.
- Work closely with the ICT Team to spearhead IT initiatives & to support ICT implementations in the Company.
- Provide software/hardware assistance to staff & diagnose and solve hardware or software faults.
- Provide Orientation, Training and Implementation of current and new company hardware or software technologies.
- Perform electrical safety checks on the company’s computer equipment.
- Respond to callouts in a timely fashion.
- Follow instructions, either written or in diagram form, to set up a system or fix a fault.
- Assist in the field service site visit with the engineer in the machine site setup, maintenance and troubleshooting if required.
- Identify and uses relevant digital tools to streamline/ enhance work processes.
- Perform any other tasks and duties assigned by the Company Management to meet company ICT needs.

**(B) Administration Support**:

- Support the company admin team in performing some of their daily job functions relating to arranging courier or running short errand to collect/delivery, assisting the remote admin and HR team in Corp-pass approval.
- Update office policies as needed.
- Book meeting rooms as required.
- Schedule in-house and external events.
- Correct the errors and organize company information in a manner that will optimize swift and accurate capturing
- Implement IT data backed up policy and ensure that it done promptly.
- Store hard copies of data in an organized manner to optimize retrieval.

**Qualifications**:

- At least NITEC in Electronics (Computer & Networking) or Higher NITEC in Information technology or Diploma in Information Technology
- At least 1 to 2 Year(s) of relevant working experience (experience in PC support, network equipment and network cabling support preferred).
- Proficient in Windows 7, Windows 10, Mac Operation System, and software installation.
- Proficient in LAN, WAN & Cloud Computing.
- Basic Networking knowledge for enterprise Routers, Switches, firewalls & Wireless Equipment.
- Excellent team player, organised, meticulous and with the ability to multi-task.
- Good communication skills with good command and effective of written and verbal English to all levels.
- Possess valid driving license will be advantageous.

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