Manager, Learning Quality

5 days ago

Singapore Certis Full time

Manager, Learning Quality & Systems (2-Year Contract)The Manager, Learning Quality & Systems plays a critical role in driving excellence in learning operations, systems, and governance. This role leads a team to ensure high standards of performance, oversees registrar and learning system functions, and leverages data-driven insights to strengthen learning effectiveness. By ensuring robust governance, quality assurance, and operational efficiency, the incumbent contributes to building a future‐ready workforce and delivering impactful learning experiences across the organization. What You're Going to Do Lead and Manage Operations –Oversee the registrar function, facilities and a high‐performing team to ensure smooth operations, compliance, and a safe learning environment. Drive Learning Systems Excellence –Manage the Learning Management System (LMS), resolve system issues, and ensure effective rollout, assignment and tracking of core programmes. Strengthen Governance & Quality –Establish and reinforce learning policies, conduct ISO 9001:2015 audits and support external audits to uphold quality standards. Leverage Data & Analytics –Conduct learning analytics, consolidate programme reports and propose targeted interventions to enhance learning effectiveness. Engage Stakeholders & Councils –Partner with key stakeholders, manage the Certis Corporate University (CCU) Advisory Council and Associate Faculty, and provide strategic and administrative support to ensure alignment and relevance. What You'll Bring Educational Background –Degree in any discipline; WSQ Advanced Certificate in Learning and Performance (ACLP) is an advantage. Leadership Experience –Proven track record in a leadership/management role, with the ability to guide teams and drive operational excellence. Learning Systems & Analytics –Experience in managing learning systems or ed‐tech tools, coupled with strong skills in data analytics to inform decision‐making. Sector Knowledge –Familiarity with Singapore's adult education sector and/or workplace safety management will be a plus. Core Competencies –Strong communication, stakeholder management, and problem‐solving skills; adaptable, collaborative, and able to deliver under pressure. #J-18808-Ljbffr

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