Cluster Quality

1 week ago

Singapore Raffles Hotels & Resorts Full time

Overview Join to apply for the Cluster Quality & Learning Manager role at Raffles Hotels & Resorts 2 days ago Be among the first 25 applicants Join to apply for the Cluster Quality & Learning Manager role at Raffles Hotels & Resorts Company Description An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary private pool villas surrounded by tropical gardens and views over the South China Sea. Ranging from 230 square metres in size, each villa is a sanctuary for extended stays. As part of Raffles' legendary welcome, guests will experience signature markers enlivened by the famous Raffles Butlers and a sustainably created Sentosa Sling. There will be five dining establishments, a spa offering next-generation wellness and a grand ballroom. Job Description JOB SUMMARY Reporting to the Hotel Manager, the Cluster Quality & Learning Manager plays a pivotal role in driving excellence across hotel operations. This role is responsible for overseeing and enhancing the hotel's quality management systems, ensuring alignment with Accor's brand standards and local regulations, and fostering a culture of continuous improvement to consistently elevate the guest experience. #J-18808-Ljbffr

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