Application Systems Specialist

5 days ago

Singapore beBeeFieldService Full time

Job Description ">

As a technical specialist, you will be responsible for the installation, configuration, and maintenance of RFID/IoT systems across multiple client sites. This role requires a combination of software, hardware, and networking expertise, as well as strong problem-solving and communication skills to ensure system reliability and performance.

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Key Responsibilities:

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• Installation & Deployment – Install, configure, and integrate systems to ensure optimal performance and minimal interference.

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• Troubleshooting & Maintenance – Diagnose software and hardware issues, perform firmware updates, and replace faulty components as needed.

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• Network Diagnostics – Troubleshoot connectivity issues and verify proper configuration of IP addresses, gateways, and subnet masks.

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• Client Communication – Provide technical support, manage expectations, and deliver user trainings when needed.

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• Reporting & Process Improvement – Maintain detailed service logs, contribute to troubleshooting documentations, and recommend system enhancements.

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Required Skills & Qualifications:

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Technical Skills:

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• Proficiency with interpreting application and system logs to identify root causes and optimize performance.

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• Proficiency with debugging real-time communication systems, including RESTful APIs, WebSockets and messaging protocols.

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• Solid understanding of TCP, IP, DNS, and common network configurations for application deployments.

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• Proficiency with writing and executing database queries (SQL).

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• Experience with using diagnostic tools such as a multimeter (preferred but not mandatory).

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• Experience with cloud-based monitoring and remote diagnostics (preferred but not mandatory).

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• Experience with RFID/IoT systems (preferred but not mandatory).

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Soft Skills:

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• Strong problem-solving and technical communication skills.

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• Ability to manage client expectations and work collaboratively with teams.

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• Demonstrated ability to quickly learn and adapt to new software technologies, tools, and frameworks.

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Experience & Education:

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• 2-3 years of experience in RFID/IoT field service, IT support, electrical engineering, or a similar field.

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• Experience with on-site troubleshooting, maintenance, and system installations.

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• Diploma or Degree in Electronics, Electrical Engineering, IT, or related fields (preferred but not mandatory).

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Benefits:

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• Annual Leave

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• Performance Bonus

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• Medical Claims

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• Hospitalization Leave

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• Company-Covered Transportation to Job Sites

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