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Lead, Business Solution

1 week ago

Singapore Standard Chartered Life and Careers Full time

The role of the Lead – Engineering for Payments is:
Work closely with the POs, Product managers, BAs, Development team & other interface teams to support the analysis and solutioning of various Cash related technology initiatives.
Work closely with Product managers, BSMs, Development team and other BAs in the team to ensure standardization for internet banking platform across countries.
Suggest areas for improvement in internal processes along with possible solutions.
Train and mentor newer/junior team members to come up to speed by having training documents in place and conducting knowledge sharing sessions.
Monitor the progress of team members and provide continuous feedback for their growth.
RESPONSIBILITIES
Responsible for managing and providing business solutions for payment and clearing applications.
Responsible for product development and requirement specifications for payment applications including understanding of business requirements, defining business and functional requirements and working with the business and development teams to support seamless project delivery.
Engage with the country business to understand relevant trends and opportunities for payment products to better serve customers. Plan a roadmap of enhancements and initiatives that would deliver a stronger payment roadmap and work with the Segment Product Manager to identify suitable processes for funding, development and prioritization.
Maximize technology investment for payment product development; ensuring criteria for project ranking and prioritization are clearly communicated to the business.
Work closely with the Program & Remote Project Management Teams for supporting achievement of key milestones, deliverables and tracking to ensure success of the overall project delivery.
Communicate effectively with System Development/Technology teams and external suppliers to establish appropriate solutions to meet business requirements.
Support testing team as required ensuring product quality.
Develop the strategic direction and roadmap for SCPAY, aligning with Business Strategy, ITO Strategy and investment priorities.
Tap into latest industry trends, innovative products & solutions to deliver effective and faster product capabilities.
Business
Work hand in hand with Payments Business, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams.
Ensure delivery to business meeting time, cost and high quality constraints.
Support respective businesses in growing Return on investment, commercialisation of capabilities, bid teams, monitoring of usage, improving client experience, enhancing operations and addressing defects & continuous improvement of systems.
Thrive in an ecosystem of innovation and enabling business through technology.
Processes
Responsible for the end-to-end deliveries of the technology portfolio comprising key business product areas such as Payments & Clearing. Own technology delivery of projects and programs across global SCB markets.
a) develop/enhance core product capabilities
b) ensure compliance to Regulatory mandates
c) support operational improvements, process efficiencies and zero touch agenda
d) build payments platform to align with latest technology & architecture trends, improved stability and scale.
Interface with business & technology leaders of other SCB systems for collaborative delivery.
People & Talent
Engage and retain high-quality talent to ensure Payments Technology team is adequately staffed and skilled to deliver on business commitments.
Lead by example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners.
Bridge skill/capability gaps through learning and development.
Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team.
Ensure the optimal blend and balance of in-house and vendor resources.
Be proactive in ensuring regular assurance that the Payments ITO Team is performing to acceptable risk levels and control standards.
Act quickly and decisively when any risk and control weakness becomes apparent and ensure those are addressed within quick/prescribed timeframes and escalated through the relevant committees.
Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group’s ability to remain within acceptable risk levels.
Ensure business continuity and disaster recovery planning for the entire technology portfolio.
Governance
Promote an environment where compliance with internal control functions and the external regulatory framework is prioritized.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
Lead to achieve the outcomes set out in the Bank’s Conduct Principles.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Solution Architect – SCPAY
Group Payments Product Development Heads
Group Cash Operations
Our Ideal Candidate
Experience and in-depth understanding in a product management/business analyst role in a financial institution, ecommerce or online environment.
10 years of experience in payments.
Strong analytical skills and able to assess multiple systems for troubleshooting. Good problem solver and decision maker.
Ability to write well and experienced at writing various business documents (i.e. business requirements document, functional specifications, presentations and reports).
Possess ability to perform interface mapping between upstream and downstream applications.
Skills to execute basic SQL queries and perform System Testing for developed product.
Excellent communication skills, confidence and ability to work with an international team in a cross-cultural and geographically dispersed workplace.
Role Specific Technical Competencies
ISO 20022 Knowledge
Payments Domain Knowledge
Business Analysis skills
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing
and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
Never settle,
continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
Are better together,
we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
What we offer
In line with our Fair Pay Charter,
we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance,
with flexible and voluntary benefits available in some locations.
Time-off
including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working
options based around home and office locations, with flexible working patterns.
Proactive wellbeing support
through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
A continuous learning culture
to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation,
one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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