Engineer, SME Support

2 weeks ago


Singapore Keppel Data Centres Full time

Join to apply for the
Engineer, SME Support
role at
Keppel Data Centres .
The key responsibilities include:
Maintaining positive and professional relationships with internal and external clients.
Responding promptly to customer service requests.
Handling emergency calls 24x7x365.
Job Description
Customer Service
Maintain professional relationships with clients.
Respond to service requests timely.
Handle emergency calls around the clock.
Maintain Data Center Systems
Assist in daily management of DC Operations and Preventive Maintenance to ensure 100% uptime.
Coordinate Master Maintenance plans and inform clients of changes.
Work with vendors and OEMs on scheduled maintenance.
Ensure subcontractors are compliant and work safely.
Supervise maintenance work ensuring quality and safety standards.
Follow all safety, health, and environmental policies.
Job Requirements
ITE/Nitec/Diploma in Electrical or Mechanical Engineering, Facilities Management, or related field.
Experience with electrical and mechanical systems in data centers.
Proficiency in Microsoft Office; SharePoint preferred.
Excellent English communication skills.
3+ years in data centers or critical environments.
Knowledge of mechanical, electrical, and life safety systems.
Proficient in HVAC and Electrical Systems.
Additional Information
Segment: Connectivity
Platform: Operating Division
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and Consulting
This job posting appears active and not expired.
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