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Assistant Manager, Residential Education

2 weeks ago

Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

Residential Education (RE) plays a vital role in the holistic development of students at Nanyang Technological University (NTU). Aligned with NTU's education goal of nurturing leaders with Character, Competence, and Cognitive agility, RE provides opportunities for students to integrate new knowledge and experiences into their residential hall life.

The RE Unit oversees and manages the value chain of 23 residential halls comprising hall governance involving faculty-in-residence, student leaders and residential mentors, as well as centralised programmes and initiatives by the hall leadership team.

The Assistant Manager serves as educator-facilitator-administrator to enable student development and structured co-curricular learning under the Residential Education (RE) framework, in alignment with RE, Student Affairs Office (SAO) and NTU's strategic goals.

Key Responsibilities

  • Student Development:
    • Liaise with Hall Council (HC) ExCo Leaders to foster student leadership development.
    • Mentor student leaders and implement mechanisms for self-responsibility and group accountability.
    • Evaluate leadership development gaps within HC and implement solutions through active engagement and empowerment.
    • Foster collaboration between HC leaders, Hall Governing Bodies, and RE management to achieve RE objectives.
    • Evaluate the relevance, inclusiveness, and effectiveness of HC activities.
    • Cultivate intercultural competence and inclusiveness among HC members.
    • Evaluate potential risks of activities and advise accordingly.
  • Residential Experience:
    • Liaise with Faculty-in-Residence (FiR) and Residential Mentor (RM) to deliver RE programmes supporting NTU's 3Cs graduate attributes.
    • Partner with FIR, RM, Student Organisations, and instructors to design and implement RE programmes.
    • Identify new stakeholders to expand and strengthen RE Programmes.
    • Plan and roll out RE Centralised Programmes such as Cooking Workshop, Art Therapy Workshop, Astrophotography workshop, etc.
    • Lead the coordination of RE Carnival to bring RE closer to the NTU community.
    • Administer Residential Experience Survey in collaboration with the University Wellbeing Office.
  • Administration and Finance:
    • Organise Hall Presidents' Council Dialogue, S/FiR Town Hall, RM Town Hall, SFiR Coffee Sessions, and RE External Visits.
    • Manage S/FiR 360 e-evaluation and submit hours for the RM Graduate Assistant Programme Hour.
    • Maintain various RE learning spaces in the Halls of Residence.
    • Represent RE and provide support in SAO-Wide and SASD-Wide Project.
    • Assess asset requests for HC activities and make necessary recommendations for purchase or replacement.
    • Oversee HC and guide HCs to adhere to university financial guidelines.
    • Analyse feedback, collate statistics, and evaluate reports to assess event effectiveness and propose improvements.
    • Support the preparation of management reports for submission to the university administration and ministries.
    Job Requirements
    • Bachelor's degree from a recognised University in any related field.
    • At least 3 years of working experience involving considerable interaction with students.
    • Experience in the tertiary education sector is advantageous.
    • Good working knowledge of co-curricular development in higher education.
    • Strong leadership and mentoring skills to foster collaboration and active engagement.
    • Effective interpersonal, communication, and negotiation skills (Written and Verbal) to establish positive relationships with diverse groups.
    • Strong drive to initiate, plan, implement, and deliver Residential Experience initiatives.
    • Ability to handle unforeseen challenges and crises with a composed and solution-focused mindset.
    • Proficient in all Microsoft Office application software.
    • Independent and resourceful with a passion for student development.
    • Able to work independently and in a team to achieve goals.