Dining Establishment Leader

5 days ago

Singapore beBeeOperations Full time $50,000 - $80,000
Restaurant Operations Manager

The Restaurant Operations Manager is a critical role responsible for the success of our dining establishment. This position oversees the day-to-day operations, ensuring seamless customer experiences and efficient revenue generation.

  • Develop and implement effective purchasing and receiving procedures to optimize inventory management.
  • Conduct regular service quality and customer satisfaction assessments to identify areas for improvement.
  • Lead staff performance assessment processes to ensure employee growth and development.
  • Collaborate with internal stakeholders to drive innovation and improve business outcomes.
  • Ensure compliance with legislative and regulatory requirements to minimize risks.
  • Foster a culture of service excellence by promoting employee engagement and empowerment.
  • Establish and maintain strong relationships with internal and external partners to drive business growth.
  • Implement proactive loss/risk prevention strategies to protect assets and revenue.
  • Drive change management initiatives to improve efficiency and productivity.
  • Develop and execute comprehensive business continuity plans to mitigate disruptions.
  • Manage food and beverage hygiene policies and procedures to ensure a safe environment.
  • Optimize cost controls and quality measures to maximize profitability.
  • Manage crisis situations effectively to minimize impact on customers and employees.
  • Oversee food and beverage operations, ensuring exceptional guest experiences.
  • Deliver outstanding customer service through effective training and coaching.
  • Ensure site and equipment maintenance to prevent downtime and improve efficiency.
  • Design and deliver training programs to enhance employee skills and knowledge.
  • Monitor income and expenses to inform business decisions and drive growth.

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