Sales and Customer Relationship Manager
23 hours ago
We are seeking a highly motivated Sales and Customer Relationship Manager to join our team at ACEZ INSTRUMENTS PTE. LTD.
Key Responsibilities:- Develop sales strategies to meet sales goals, ensuring alignment with company objectives.
- Engage with potential and existing customers through various channels, including phone, email, and in-person meetings, to foster strong relationships and drive sales growth.
- Address customer inquiries, resolve complaints, and provide exceptional customer care to ensure high satisfaction rates.
- Prepare and deliver quotes, proposals, and presentations to showcase products and services effectively.
- Utilize CRM software to manage the sales process, track leads, and analyze sales performance data.
- Maintain an accurate and up-to-date CRM database, enabling informed decision-making and strategic planning.
- Participate in regular sales team meetings, sharing updates on sales progress and contributing to collaborative problem-solving.
- Deliver engaging product demonstrations to customers, highlighting features and benefits.
- Represent the company at industry events, conferences, and exhibitions to expand business opportunities and network with potential partners.
- Collect market feedback to identify gaps, opportunities, and new needs, informing product development and service enhancements.
- Leverage networking, cold calling, and social media channels to seek new sales prospects and expand the customer base.
- Collaborate with cross-functional teams to achieve shared goals and improve overall performance.
- Work towards achieving individual sales targets, while contributing to the team's collective success.
- Excellent communication and interpersonal skills.
- Proven sales experience and a strong understanding of sales strategies and tactics.
- Proficiency in CRM software and Microsoft Excel.
- Ability to work independently and as part of a team.
- Customer-focused mindset and excellent customer care skills.
- Strong organizational and time management skills.
- Analytical and problem-solving abilities.
- Competitive estimated salary: SGD 80,000 - SGD 100,000 per annum (dependent on qualifications and experience).
- Opportunities for professional growth and development within a dynamic organization.
- Collaborative and supportive work environment.
- Recognition and rewards for outstanding performance.
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