Application Support Specialist

3 days ago

Singapore EPS CONSULTANTS PTE LTD Full time
{"Job Summary

We are seeking a highly skilled Application Support Specialist to join our team at EPS Consultants PTE LTD. The successful candidate will be responsible for providing technical support and maintenance for our regulatory reporting application in Singapore, Australia, and Taiwan.

Key Responsibilities

* Coordinate with the System Administration team for both Non-Production and Production environments.
* Maintain and support the regulatory reporting application during business-as-usual (BAU) operations.
* Analyze and address issues and incidents.
* Provide timely updates and keep relevant stakeholders informed of any issues or maintenance activities on the servers.
* Support and apply patches according to the schedule, including RHEL Upgrades, OS Patches, DB Patches, ISCD-Server Hardening, DR Flips, and NVA Issues.
* Perform common activities such as New server procurement requests, Firewall requests, NVA issues related to application follow-ups and fixes, User Access Management (UAM) including function IDs, security groups creation, Cyber-Ark lodging, and maintenance.
* Conduct VM maintenance tasks such as Adding RAM and CPU, Housekeeping activities, Basic scripting, and Key exchanges between servers.
* Assist with change management and CR processes.
* Support various project-related activities related to Marketplace, UAMS, Infrastructure, and PCF.

Requirements

* 5-7+ years of hands-on experience in a production support environment.
* Strong technical skills with a diverse approach and creative solutions to meet global customer needs.
* Proven leadership in end-to-end solutioning within the group.
* Experience deploying applications in a containerized environment using PCF.
* In-depth OS experience (RHEL, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
* Hands-on experience with microservice and batch-based technologies, including deployment, monitoring, and operations tools such as Elasticsearch, Grafana, and OpenTelemetry.
* Strong knowledge of modern development technologies and tools, including Agile, CI/CD, Git, Terraform, and Jenkins.
* Experience with MSSQL, Oracle, and/or other big data databases, as well as ETL processes.
* Ability to perform root cause analysis on internal and external data and processes to answer business questions and identify improvement opportunities.
* Experience working with cross-functional teams in a dynamic environment.

How to Apply

If you are a motivated and experienced Application Support Specialist looking for a new challenge, please submit your updated resume in PDF/MS Word format to the provided contact information.

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Best regards,
Tay Bi Hui Avery
Reg no: R
EPS Consultants
95C5630"}

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