IT Application Support Specialist

3 days ago


Singapore D L RESOURCES PTE LTD Full time
Job Summary

We are seeking a highly skilled IT Application Support Specialist to join our team at D L Resources Pte Ltd. The successful candidate will be responsible for driving Knowledge Management initiatives and assisting in incident analysis to improve efficiency and productivity.

Key Responsibilities
  • Develop and maintain knowledge management systems to support business objectives
  • Analyze incident trends and recommend solutions to improve efficiency and reduce downtime
  • Collaborate with subject matter experts to create technical knowledge bases and documentation
  • Coordinate problem and change management initiatives to ensure smooth system operations
  • Design and implement MIS reporting systems to support business decision-making
  • Develop and maintain technical documentation and procedures to support system operations
Requirements
  • Bachelor's degree in Computer Science or related field
  • Strong technical skills in IT service management and application support
  • Experience with MIS reporting and data analysis
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced team environment
Preferred Qualifications
  • Microsoft Certified Professional (MCP) or Microsoft Certified Technology Specialist (MCTS)
  • Experience with QlikSense, AS400, and UNIX
  • Strong knowledge of system architecture and design


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