Contract Call Centre Service Providers

Customer Service RepresentativeThis is a contract opportunity to work in a dynamic call centre environment. As the initial point of contact for customers, you will provide exceptional customer service and resolve issues efficiently.

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

Contract Call Centre PositionThis is a contract position for an assistant working islandwide in Singapore, providing customer support services.About the Role:We are seeking a skilled and experienced individual to join our team as a call centre assistant.Responsibilities:Attend to incoming calls from customers and respond to their queries efficiently.Enter...

**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. **The Responsibilities**: - Follow-up with customers to ensure the issues have been resolved - Logged all the calls and report into...

**Customer Service Officer (Call Centre) - 2 Years Contract - Singapore** **Key Responsibilities**: - Provide friendly and efficient assistance to ensure a pleasant customer experience. - Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions. - Follow up on unresolved incidents and ensure...

Location: - Singapore- Job Type: - Permanent- Salary: - S$2000 - S$3000 per month- Reference: - BBBH10477_1672712590- Contact: - Jeanette Yeo- **Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at...

**Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $2,500 - $3,000 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 99535**Job Views** - 6Roles & Responsibilities **Responsibilities**: - Identify and assess customers' needs to achieve satisfaction and provide first call resolution (5%) - Manager...

**Position: Call Centre Officer** **Working shift**: - 1st shift: Starts at 7am, ends at 4pm. - Last shift: Starts at 4pm ends at 1am. There’s also a 30mins interval of different starting time after 8am. (8.30, 9am, 9.30am so on..) - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services...

**Explaining products and services to customers and prospective customers**: - **Resolving customer queries and issues**: - **Entering information into a database, such as order and payment information, customer feedback, and call logs**: - **Following detailed company procedures and policies**: - **Researching company products and programs**: -...

**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...