Contract Customer Service Agent

7 days ago


Singapore PERSOLKELLY Singapore Full time

**Explaining products and services to customers and prospective customers**:

- **Resolving customer queries and issues**:

- **Entering information into a database, such as order and payment information, customer feedback, and call logs**:

- **Following detailed company procedures and policies**:

- **Researching company products and programs**:

- **Documenting and reporting customer interactions**:

- **Creating a positive customer experience and encouraging repeat business**

**Skills/Requirement**:

- **Active listener, Outgoing personality, problem solving, adaptability, proficiency in Microsoft office, product knowledge, organizational skills, communication skills, willing to learn. Customer-orient, positive attitude**:

- **Must enjoy working in Call Centre Environments**:

- **Ensure excellent customer service support on hotline.**:

- **Work closely with Team**:

- **At least higher Nitec, GCE “N’ level and above education level**:

- **5 days’ work, rotating shift**:

- **Good Benefits + Bonus**

T**ang Siew Guek Moon | REG No : R1328408**

**PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394**

**Job Type**: Contract
Contract length: 18 months

**Salary**: $2,350.00 - $3,600.00 per month

Work Location: In person



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