Customer Service Agent

4 days ago

Singapore beBeeCustomer Full time

Job Title: Customer Service Agent - Order Fulfillment Specialist

We are seeking a highly skilled and motivated individual to join our team as a Customer Service Agent - Order Fulfillment Specialist. In this role, you will be responsible for assisting customers with order inquiries and issues related to e-commerce management.

The ideal candidate will have experience in customer service, order processing, and e-commerce management. You will be required to work closely with internal teams to resolve customer complaints and ensure timely order fulfillment.

A key aspect of this role is the ability to provide excellent customer service and communicate effectively with customers through various channels. You will also be responsible for managing product listings, images, and pricing on Lazada and Redmart.

Requirements & Skills:

  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of experience in customer service, sales support, or sales administration
  • Excellent communication and problem-solving skills

In addition to your technical skills and experience, you must possess excellent interpersonal and communication skills. If you are a detail-oriented and organized individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

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