Customer Service Agent

2 days ago


Singapore Thomas Carlington & Associates Pte Ltd Full time

Company

Thomas Carlington & Associates Pte Ltd

Designation

Customer Service Agent

Date Listed

16 May 2025

Job Type

Entry Level / Junior Executive, Experienced / Senior Executive
- Full/PermFree/ProjIntern/TS

Job Period

Flexible Start, For At Least 6 Months

Profession

Customer Service / Communications

Industry

Others

Location Name

Ubi Avenue 3, Singapore

Address

Ubi Ave 3, Singapore

Map

Allowance / Remuneration

$800 - 3,500 monthly

Company Profile

Dynamic Call/ Collection Centre Services

The key objective is to help companies to focus on their marketing activities to increase their current business productivity and develop a systematic approach for their customer profiling, up selling opportunities, database & risk management, with the purpose of controlling costs and increase profitability.

We also conduct domestic and cross border call centre services for both inbound and outbound projects such as telephony surveys, customer care, IT helpdesk, database management, due diligence, etc

**Job Description**:
Job description

Responsibilities You will manage customer accounts and be the point of contact for customers. You will be required to adopt a customer centric and professional approach with a high level of service quality in your interactions with the customer. You will also answer sales and general enquiries from customers.

**Requirements**:

- Minimum GCE 'N' Level or 1 year of credit control/collection experience
- Excellent communication and interpersonal skills Goal-oriented
- Be Self
- driven and prepared to take on new Challenges
- Have Initiative patient and mature in thinking
- Meticulous and analytical
- Be able to work under tight timelines and pressure
- Be Proficient in MS office
- Singaporean

**Job Types**: Full-time, Part-time, Permanent, Contract, Temporary

Schedule:

- Monday to Friday

Application Instructions

Agent Note This position is posted on behalf of a client by a third party agent.



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