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Technical Support Specialist

2 weeks ago

Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time
Company Overview
We are a leading staffing solutions provider, dedicated to connecting professionals with exciting career opportunities.

Job Description
We seek an experienced Application Analyst to join our team at Manpower Staffing Services (S) Pte Ltd - Head Office.
This key role involves providing technical support and driving the deployment of new software versions to meet business requirements.

Key Responsibilities
• Troubleshoot and resolve technical issues with minimal downtime.
• Develop and implement efficient incident management processes.
• Conduct regular reviews of the business's capacity needs and provide recommendations for improvement.
• Participate in disaster recovery drills and contribute to the development of contingency plans.

Required Skills and Qualifications
• Diploma/Bachelor's Degree in Computer Science or related discipline.
• Minimum 2-5 years of experience in Technical/Application Support with technology platform expertise.
• Strong problem-solving and analysis skills.
• Responsible and proactive approach to resolving problems.