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Technical Support Specialist

2 weeks ago

Singapore PRISM+ Full time

We are looking for a technical support specialist with excellent communication, interpersonal and diagnostic skills.

As a technical support specialist (onsite), you will provide technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems.

**Responsibilities**:

- Provide repair service and customer support during onsite visit
- TV setup and other device configuration include Android/ Apple devices
- Work independently to diagnose and troubleshoot the issue onsite and provide solutions to customer
- Record and update service report timely
- In-house repair activity
- Support warehouse disposal activity
- Other duties as assigned
**Requirements**:

- Min 2 years of working experience as an onsite TV Technician or relevant experience
- Singapore Class 3 driving license will be an advantage
- Willingness to perform overtime work when required
- Possess at least Primary/Secondary School/"O" Level, Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in IT, Electronics or equivalent.
**Benefits**
- Annual outpatient benefit (Includes dental and optical benefits)
- Birthday leave