Senior Applications Support Lead
1 month ago
**Company Overview**
Citibank, N.A. Singapore is a leading global bank with a rich history and strong commitment to innovation.
We are seeking an experienced Senior Applications Support Lead to join our team of experts in delivering exceptional customer service and support for our applications.
About the Role:
- The successful candidate will be responsible for providing technical and business support for users of Citi Applications.
- They will maintain application systems that have completed the development stage and are running in the daily operations of the firm.
- This role requires strong analytical skills to evaluate complex and variable issues with substantial potential impact.
- The ideal candidate should possess excellent communication and diplomacy skills to exchange complex information.
Required Skills and Qualifications:
- A minimum of 5-8 years of experience in an Application Support role.
- Experience installing, configuring or supporting business applications.
- Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization.
- Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
Benefits:
- Competitive salary: SGD $120,000 - $150,000 per annum.
- Opportunities for career growth and professional development.
- A comprehensive benefits package including health insurance, retirement plan, and paid time off.
Location:
Citibank, N.A. Singapore
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