Lead Application Support Engineer

1 week ago


Singapore SCIENTEC CONSULTING PTE. LTD. Full time
Roles & Responsibilities

We are looking for a highly motivated individual with software development experience, to join a software company as Lead Application Support Engineer.

  • Lead a team of engineers supporting world class custom software applications.
  • Salary package up to $5,800 + AWS + VB (~2 months bonus).
  • Dynamic working environment.

Responsibilities:

  • Lead and run the 24/7 application support team for applications and systems.
  • Ensures team members are providing necessary help to the end-users. Train the team members on the application logic/usage, interfaces and features.
  • Solve critical issues of the application and system, guide and mentor team members.
  • Ownership of all issues that are raised, through to closure within defined SLA.
  • Build and maintain good rapport between stakeholders. Handle escalations and manage client expectations on an ongoing basis.

Requirements:

  • Diploma/ Bachelor’s Degree in Computer Science or related.
  • Minimum 3 years relevant working experience as a Software Developer/ Senior Application Support Engineer/ Team Lead.
  • Strong analysis, research, investigation and evaluation skills, with a structured approach to problem solving
  • Understanding of IT industry working practices / methodologies. ITIL certification is highly advantageous.

Interested candidates may click on apply or apply via email to spml@scientecpersonnel.com (indicating Job ID J50778 for faster processing).


By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).


This authorizes us to:

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  • Delete personal data not required at this application stage.
  • To withdraw consent, email dpo@scientecconsulting.com.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.


Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781


Tell employers what skills you have

Application Support Services
Leadership
Troubleshooting
Web Application Support
Investigation
CRM application support
Problem Solving
Application Support and Enhancement
Application Support Management
SQL
Application Support
Team Management
Communication Skills
Team Lead
Team Leader
ITIL
Java
Customer Service
Software Development
Incident Management
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