Application Support Lead

1 month ago


Singapore SCIENTEC CONSULTING PTE. LTD. Full time
Roles & Responsibilities

We are looking for a highly motivated individual with software development experience, to join a software company as Team Lead - Application Support.

  • Lead a team of engineers supporting world class custom software applications.
  • Salary package up to $5,800 + AWS + VB (~2 months bonus).
  • Dynamic working environment.

Responsibilities:

  • Lead and run the 24/7 application support team for applications and systems.
  • Ensures team members are providing necessary help to the end-users. Train the team members on the application logic/usage, interfaces and features.
  • Solve critical issues of the application and system, guide and mentor team members.
  • Ownership of all issues that are raised, through to closure within defined SLA.
  • Build and maintain good rapport between stakeholders. Handle escalations and manage client expectations on an ongoing basis.

Requirements:

  • Diploma/ Bachelor’s Degree in Computer Science or related.
  • Minimum 3 years relevant working experience as a Software Developer/ Senior Application Support Engineer/ Team Lead.
  • Strong analysis, research, investigation and evaluation skills, with a structured approach to problem solving
  • Understanding of IT industry working practices / methodologies. ITIL certification is highly advantageous.

Interested candidates may click on apply or apply via email to spml@scientecpersonnel.com (indicating Job ID J50052 for faster processing).


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All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.


Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781


Tell employers what skills you have

Application Architecture
Investigation
Problem Solving
Written Communication
IT Operations
Application Support
Team Lead
Consulting
ITIL
Applications Support
Software Development

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