Current jobs related to Lead Application Support Engineer - Singapore - SCIENTEC CONSULTING PTE. LTD.

  • Application Support Lead

    6 hours ago

    Singapore This is an IT support group Full time

    Responsibilities Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally. Develop, test, and debug automated tasks (Apps, Systems, Infrastructure). Troubleshoot priority incidents and facilitate blameless post-mortems. Work with development teams throughout the software life...

  • Support Revolution | Sr. Field Application Engineer

    6 hours ago

    Singapore Support Revolution Full time

    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the...

  • The Chemical Engineer | Process Control Senior Technologist

    2 weeks ago

    Singapore The Chemical Engineer Full time

    What’s the role?Your primary accountabilities as a Process Control Senior Engineer include: Improve robustness of Base Layer control performance, delivery of high uptime and low operator intervention rates. Conduct daily base layer performance monitoring, provide technical support and lead troubleshooting for control and safeguarding related issues....

  • Application Support Lead

    2 months ago

    Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a highly motivated individual with software development experience, to join a software company as Team Lead - Application Support. Lead a team of engineers supporting world class custom software applications. Salary package up to $5,800 + AWS + VB (~2 months bonus). Dynamic working environment.Responsibilities: ...

  • Lead Application Support Engineer

    2 weeks ago

    Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a highly motivated individual with software development experience, to join a software company as Lead Application Support Engineer. Lead a team of engineers supporting world class custom software applications. Salary package up to $5,800 + AWS + VB (~2 months bonus). Dynamic working environment.Responsibilities:...

  • Lead Application Support Engineer

    4 weeks ago

    Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a highly motivated individual with software development experience, to join a software company as Lead Application Support Engineer. Lead a team of engineers supporting world class custom software applications. Salary package up to $5,800 + AWS + VB (~2 months bonus). Dynamic working environment.Responsibilities:...

  • Application Support Engineer

    2 weeks ago

    Singapore Eames Consulting Full time

    My client is a leading regional bank with a strong presence in Asia. We are hiring for a Production Application Support Engineer for their business critical systems. As the Application Support Engineer, you will be required to; Take charge of all production system integrity and system readiness Deliver L2 support and troubleshooting for incidents and...

  • Cartrack | Application Support Engineer

    2 weeks ago

    Singapore Cartrack Full time

    Job Summary We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...

  • Software Engineering Team Lead

    4 weeks ago

    Singapore NEWBRIDGE ALLIANCE PTE. LTD. Full time

    NEWBRIDGE ALLIANCE PTE. LTD.A leading company in the industry seeks a seasoned Software Engineering Team Lead - Application Support to join our team.Job Description:We are looking for a highly skilled leader to helm our application support teams, driving excellence in incident resolution and team development.Responsibilities:Guide and mentor high-performing...

  • Lead Application Support

    2 weeks ago

    Singapore APEX TECH MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Descriptions:- Oversee the escalation and resolution of complex technical issues, ensuring that all incidents are handled promptly- Create and maintain job schedules, job tracking, client communications, team communications, web reports, and other documents- Solves critical issues of the system and understanding the problems with...

  • Lead Application Support

    4 weeks ago

    Singapore APEX TECH MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Descriptions:- Oversee the escalation and resolution of complex technical issues, ensuring that all incidents are handled promptly- Create and maintain job schedules, job tracking, client communications, team communications, web reports, and other documents- Solves critical issues of the system and understanding the problems with...

  • Application Support Lead

    2 months ago

    Singapore THE EDGE PARTNERSHIP HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the RoleThe Team Lead, Application & Development will oversee the organisation’s application services team, ensuring seamless operation and alignment with enterprise standards to meet business goals. This role is key in managing both in-house and outsourced systems, ensuring they perform as expected and deliver value to the...

  • Senior Application Support Team Lead

    4 weeks ago

    Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    We are seeking a highly skilled Senior Application Support Team Lead to join our team at ScienTec Consulting Pte Ltd. This is a unique opportunity for an experienced software professional to take on a leadership role and lead a team of engineers in providing world-class application support.Salary PackageThe salary package for this position includes up to...

  • This is an IT support group | Application Engineer

    7 hours ago

    Singapore This is an IT support group Full time

    Founded in Singapore in 2004, Akribis Systems is a motion control company that provides high precision direct drive motors. We construct products for a range of industries including renewable energy, semiconductor, communication, biomedical, robotics or any industry that requires precise motion. We produce direct drive motors with a high force density and...

  • Application Support Lead

    3 weeks ago

    Singapore LYNEER CORP (SINGAPORE) PTE. LTD. Full time

    Job Responsibilities Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally. Develop, test, and debug automated tasks (Apps, Systems, Infrastructure). Troubleshoot priority incidents, facilitate blameless post-mortems. Work with development teams throughout the software life...

  • This is an IT support group | Lead Data Engineer

    6 hours ago

    Singapore This is an IT support group Full time

    As a Lead Data Engineer , you will play a leading role in designing, building, and optimizing our data infrastructure, ensuring that it supports the advanced analytics need of the bank. You will oversee a team of data engineers, working closely with data analysts, DevOps team, infrastructure engineers, and other stakeholders to deliver high-quality data...

  • Application Support Lead

    2 weeks ago

    Singapore LYNEER CORP (SINGAPORE) PTE. LTD. Full time $10,000 - $13,000

    ResponsibilitiesHave a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)Troubleshoot priority incidents, facilitate blameless post-mortems.Work with development teams throughout the software life cycle...

  • Application Support Analyst

    3 weeks ago

    Singapore This is an IT support group Full time

    Highlights: Permanent job opportunity 5 days work week Great remuneration and benefits Fast & fun pace environment Experience in Linux environment and FIX Protocol is preferred. Responsibilities: Respond promptly to support requests and enquiries from clients. Work directly with our clients to understand, troubleshoot, and resolve issues with complex...

  • Application Maintenance and Support Manager Lead

    3 weeks ago

    Singapore SCIENTE INTERNATIONAL PTE. LTD. Full time

    Role OverviewWe are seeking an accomplished Application Maintenance and Support Manager Lead to oversee the lifecycle of IT applications related to Traffic Engineering and Management projects.

  • This is an IT support group | Application Support Manager

    6 hours ago

    Singapore This is an IT support group Full time

    Responsibilities Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally. Develop, test, and debug automated tasks (Apps, Systems, Infrastructure). Troubleshoot priority incidents and facilitate blameless post-mortems. Work with development teams throughout the software life...

Lead Application Support Engineer

2 months ago

Singapore SCIENTEC CONSULTING PTE. LTD. Full time
Roles & Responsibilities

We are seeking a Lead Application Support Engineer to to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.

  • Competitive remuneration package (up to $6,300 + AWS + VB).
  • Hybrid working arrangement.
  • Leadership Role: Take charge of support operations and lead a dedicated team.


Responsibilities:

  • Oversee and manage a 24/7/365 level 1 application support team, ensuring continuous support for both applications and systems.
  • Participate in the recruitment and management of staff, including planning and organizing shift rotations.
  • Train team members on the application's functionality, interface, and features, ensuring they are equipped to handle support tasks.
  • Ensure team members provide adequate support to end-users, while also delegating tasks and responsibilities effectively.
  • Take full ownership of all issues raised, ensuring they are resolved, regardless of which development team or vendor is responsible.
  • Act as the primary point of contact for both technology teams and end-user clients on a day-to-day basis.
  • Maintain and update a knowledge base of known issues, defects, and troubleshooting techniques, and ensure problem tickets are properly managed.
  • Handle escalations effectively and manage client expectations to ensure smooth operations.
  • Debug and improve application code when necessary to resolve issues or enhance functionality.


Requirements:

  • Singaporean only.
  • Bilingual in English and Mandarin to handle Mandarin-speaking clients.
  • Minimum of 3 years experience in relevant roles.
  • Prior experience in supporting Web-based applications.
  • Experience with some programming languages and willingness/ability to learn.
  • Familiarity with IT industry practices and methodologies (ITIL foundation certification will be an added advantage).
  • Prior experience in team leading and management is a must.



By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

  • Contact you about potential opportunities.
  • Delete personal data not required at this application stage.
  • To withdraw consent, email dpo@scientecconsulting.com.
  • All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781


Tell employers what skills you have

Leadership
Troubleshooting
ITSM
Architectural
User Experience
Root Cause Analysis
Architectural Design
Team Leading
Protocol
Application Support
Consulting
ITIL
Java