Facilitate Customer Satisfaction

7 days ago


Singapore beBeeCustomerService Full time $40,000 - $60,000
Customer Service Representative Job Description

This role requires a high level of customer service, with a focus on providing a positive experience for clients. The ideal candidate will be experienced in a similar role and possess excellent communication skills.

Key Responsibilities:
  • Handle phone calls and answer general enquiries efficiently
  • Greet and check in customers, announcing their arrival professionally
  • Manage the sales team's workload effectively
  • Maintain a tidy and orderly showroom environment
  • Ensure display cars are in good condition at all times
  • Provide refreshments to customers as needed
  • Perform general administrative duties as assigned by management
Requirements:
  • Experience as a Receptionist or in a customer-facing role is highly valued
  • High level of customer orientation and service attitude is essential
  • Excellent communication and social skills are necessary for success
  • Ability to work hard, be extroverted, people-focused, and enthusiastic is required
  • Basic MS Office and data entry skills are expected
  • Availability to work weekends and public holidays is preferred
  • Willingness to work in/out of office locations when requested is appreciated


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