
Technical Account Manager
1 day ago
We are seeking an experienced telecommunications professional to join our team as a Technical Account Manager. The ideal candidate will have a strong background in the telecommunications industry, with specific expertise in roaming and network security.
Job Description:- Develop and maintain strong relationships with clients at all levels by understanding their business needs and objectives.
- Deliver day-to-day technical account management with professional support.
- Seek customer feedback on products and services and provide inputs to the product management team for improvements.
- Technically inclined, problem solver with an understanding or hands-on experience in one or more of the following areas: Roaming VAS Solutions, Signaling Firewalls, Roaming Analytics and Customer Experience, Network APIs.
- Track record and proven ability to support the sales team to grow bookings and profit targets for software license, bookings, maintenance and services.
- Deep understanding and hands-on experience on End-to-End 4G & 5G network architecture and interfaces.
- Proficient in designing 4G and 5G roaming and security solutions.
- Good understanding of 3GPP, 5GMRR, GSMA FASG, ETSI NFV specifications.
- Proven experience in managing large accounts from a presales perspective.
- Opportunity to work with a leading provider of Telecom analytics solutions.
- Collaborative and dynamic work environment.
- Continuous training and development opportunities.
- 15 years of experience in solution-based Pre-Sales and/or Sales in the telecommunications industry.
- Bachelor's degree in Computer Science / Electronics Engineering.
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