
Technical System Specialist
2 weeks ago
The role of a Service Engineer is crucial in ensuring the continuous functionality and optimal performance of AV systems. As a vital part of our team, you will play a key role in installation, maintenance, troubleshooting, and providing technical support to clients.
Some of your responsibilities will include:
- Install, configure, and calibrate AV systems, including projectors, displays, audio equipment, and control systems.
- Conduct preventative maintenance, routine inspections, and system upgrades.
- Diagnose and troubleshoot technical issues, both remotely and on-site.
- Collaborate with the project team to ensure successful system integration and client satisfaction.
- Provide technical support to clients, addressing inquiries and resolving issues in a timely and professional manner.
- Document all service activities, including equipment inventory, maintenance records, and service reports.
- Stay updated on industry trends and new technologies to make recommendations for system improvements.
- Participate in training programs to enhance technical skills and certifications.
Qualifications for this position are as follows:
- A degree or diploma in Electrical Engineering, Electronics, or a related field is preferred.
- Previous experience in AV system installation, maintenance, and support.
- Proficiency in using various AV equipment, control systems, and software.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and customer service abilities.
- Detail-oriented with strong documentation skills.
- Willingness to travel to client sites as needed.
- Relevant certifications in the AV industry, such as CTS (Certified Technology Specialist), are a plus.
Working conditions for this role may include:
- The role may require working in various environments, including corporate offices, educational institutions, and event venues.
- Some projects may require working evenings and weekends to accommodate client needs.
- Travel to client sites within the designated area may be necessary.
Audio Equipment
Preventive Maintenance
Troubleshooting
Scalability
Audiovisual
Quality Assurance
Inventory
System Integration
Electrical
Systems Analysis
System Design
AV
Electrical Engineering
Electronics
Commissioning
Technical Support
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