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Customer Service Professional

3 weeks ago


Singapore TSTAR Recruit Pte Ltd Full time

**About Us**

TSTAR Recruit Pte Ltd is a leading recruitment agency committed to connecting talented individuals with top companies in the industry.

We are currently seeking a skilled CUSTOMER CARE REPRESENTATIVE (VEHICLE BREAKDOWN) to join our team.

About the Role

  • This role involves carrying out daily vehicle detailing operations, ensuring professionalism at all times.
  • The successful candidate will be responsible for issuing replacement vehicles when necessary and coordinating with the traffic team to arrange alternate transportation.
  • Perform rotational breakdown vehicle duties and carry out on-site repairs, including minor tasks such as replacing tires and batteries.
  • Additional duties may include ad-hoc detailing tasks as assigned.
  • The ideal candidate will have the ability to drive both manual and automatic transmission vehicles.

Key Requirements

  • Able to perform basic repairs, including changing tires and jump-starting vehicles.
  • Willingness to work rotational 24/7 breakdown shift duties.
  • Relevant experience in the car rental industry is advantageous.

Compensation and Benefits

  • Competitive salary: Basic $1,750 + Allowance + Trip Incentive + AWS + Variable Bonus
  • Total estimated gross salary: approximately $3,000 - $5,000+
  • Gross includes allowances, incentives, and overtime pay.
  • Hiring Manager: CHUA WEI KIAT BEN (Manager, Customer Care) 6603 9768

Working Conditions

  • Alternate Saturday shifts: 08:30 AM - 12:30 PM
  • Monday to Friday shifts: 08:30 AM - 05:30 PM
  • Flexi Dollars: $700 / year
  • Annual Leave: 7 days for 1st year of service.
  • SC/PR/Open race/male only
  • MUST HAVE CLASS 3 DRIVING LICENSE