Learning and Development Program Manager

2 months ago


Singapur, Singapore Duke Corporate Education Full time
Program Manager for Leadership Solutions

Duke Corporate Education, a leading global provider of leadership solutions, is seeking a talented Program Manager to coordinate the design and delivery of leadership programs that meet the needs of our clients in the Middle East. This includes managing program logistics, liaising with clients, coordinating with other teams, and ensuring successful program delivery.

Key Responsibilities
  • Client Program Delivery:
    • Own end-to-end execution, including project plans, budgets, invoicing, contracting, and material planning.
    • Drive critical delivery elements and manage post-program evaluation and debriefing.
    • Coordinate design meetings and logistics, offer design ideas, and manage communications.
  • On-Site Program Support:
    • Handle hotel/conference logistics, on-site materials, and classroom setup.
  • Virtual Program Support:
    • Manage virtual delivery logistics, liaise on graphic design, and provide content and module support.
    • Coordinate event details, communications, and attendance tracking.
  • Client Relationship Management (CRM):
    • Build relationships, understand client business, identify risks and opportunities, and ensure smooth delivery transitions.
  • Project Budgeting:
    • Manage program budgets, contracts, materials, and expenses. Ensure billing accuracy.
  • Evaluation Process:
    • Review evaluations, prepare summary reports, and contribute to debrief meetings and program improvements.
  • Project Design:
    • Collaborate on special design assignments and participate in developing program elements.
  • Knowledge Management:
    • Maintain and update program delivery documents.
  • Business Development:
    • Identify opportunities during program delivery, contribute to internal business development, and share best practices.
Requirements
  • Bachelor's degree, or higher, preferably in business
  • Project management experience essential, with the ability to manage schedules, deadlines, resources, budgets, and reports. Project Management qualification highly desirable
  • Experience in learning and development or large scale event coordination in a corporate environment
  • Experience working with remote/virtual teams
  • Demonstrated teamwork skills as well as strong organizational and interpersonal abilities
  • Experience working with internal and external stakeholders across different teams, cultures, and geographies
  • Strong communication and presentation skills
  • Experience in learning program management, preferably in an educational or corporate context, or people consulting environment
  • Demonstrated strong organizational and interpersonal abilities
  • Understanding of the global education landscape and leadership development trends preferred


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