Application Support Specialist

4 weeks ago


Singapur, Singapore U3 Full time
Job Title: Application Support Analyst

About the Role
U3 Infotech is seeking a skilled Application Support Analyst to join our team. As an Application Support Analyst, you will be responsible for providing technical support to our clients across various industries, including Banking, Insurance, Bioscience, Pharmaceutical, Healthcare, Engineering, Product, and Supply Chain domains.

Key Responsibilities
  • Provide technical support to clients via phone, email, or remote desktop sessions.
  • Troubleshoot and resolve technical issues related to financial applications, including SQL queries and PL/SQL scripts.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain technical documentation to ensure knowledge sharing and consistency.
  • Stay up-to-date with industry trends and emerging technologies to provide innovative solutions to clients.

Requirements
  • Minimum two years of relevant experience in supporting financial applications.
  • Knowledge of account principles/rules is a plus.
  • Good hands-on experience with SQL queries and PL/SQL scripts.
  • Good technical skills in Java J2EE and Unix Shell scripting to troubleshoot incidents from codes.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Ability to work independently and as part of a team.

About U3 Infotech
U3 Infotech is a Technology Solutions, Managed Services, and Talent Management Solutions company with over 2 decades of experience in the APAC region since 2002. We work with clients across various industries and domains, providing innovative solutions to their technical challenges.

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