ServiceNow IT Solutions Expert

1 day ago


Singapore ALPHAEUS PTE. LTD. Full time
Job Overview

At Alphaeus PTE. LTD., we are seeking a highly skilled ServiceNow IT Solutions Expert to join our team. This is a fantastic opportunity for an experienced professional to leverage their technical expertise and passion for innovation in delivering top-notch solutions.

About the Role

We are looking for a seasoned expert with extensive knowledge of ServiceNow products and technologies, including implementation, customization, and integration. As a key member of our team, you will be responsible for designing, developing, and deploying cutting-edge ServiceNow solutions that meet the needs of our clients.

Responsibilities
  • Design, develop, configure, test, implement, support, and improve ServiceNow ITSM tool.
  • Customize ServiceNow applications, modules, forms, workflows, and user interfaces based on business requirements.
  • Analyze business operation needs and translate them into technical requirements.
  • Support, troubleshoot, administer, perform patching and upgrades of ServiceNow.
  • Write server-side scripts, client-side scripts, business rules, and UI policies using ServiceNow's scripting language.
  • Customize and extend ServiceNow functionalities using platform features like Business Rules, Script Includes, UI Actions, UI Macros, and Service Portal.
  • Collaborate with cross-functional teams to deliver successful ServiceNow projects.
  • Provide technical support and troubleshooting assistance to end-users for ServiceNow applications and functionalities.
  • Advise on tools technology adoption based on business and technical considerations.
  • Propose integration strategies for various technology components to achieve a holistic solution.
Requirements
  • Minimum 3 years' experience with implementation and support of ServiceNow modules and as a ServiceNow Technical Consultant, with hands-on experience in ground-up implementations with ServiceNow products.
  • Preferred with ServiceNow certification (e.g., Certified Application Developer).
  • Minimum 2 years of experience with ServiceNow scoped applications and all scripting module experience, including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages, etc., custom application development.
  • Minimum 2 years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML).
  • Knowledge and experience integrating ServiceNow using platform APIs and integration tools is a must.
  • Hands-on development and customization of ServiceNow applications.
  • Solid understanding of web technologies such as HTML, CSS, and RESTful APIs.
  • Strong communication and interpersonal skills.
What We Offer

As a ServiceNow IT Solutions Expert at Alphaeus PTE. LTD., you can expect a competitive salary of SGD $120,000 - SGD $180,000 per annum, depending on your experience and qualifications. Our benefits package includes comprehensive health insurance, retirement plans, and opportunities for professional growth and development.



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