ITOM Expert

3 days ago


Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

We are seeking an experienced ITOM expert to join our team at EVO OUTSOURCING SOLUTIONS PTE. LTD.

About the Role

This is a highly technical position that requires in-depth knowledge of ServiceNow and its various features, including ITOM, CMDB, and CSDM.

The ideal candidate will have a strong understanding of ITIL processes and frameworks, as well as experience implementing ServiceNow solutions.

In addition, they will possess strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and implement effective solutions.

Key Responsibilities
  • Implementing and maintaining ServiceNow features, including ITOM, CMDB, and CSDM.
  • Developing and managing third-party integrations with ServiceNow.
  • Building and maintaining API and flat file integrations in ServiceNow with multiple third-party applications.
  • Extending ServiceNow capabilities as per customer requirements.
  • Supporting version upgrades in the ServiceNow Platform.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience implementing ServiceNow solutions, particularly in ITOM, CMDB, and CSDM.
  • Strong understanding of ITIL processes and frameworks.
  • ServiceNow certifications (e.g., Certified Implementation Specialist, ITOM) are highly desirable.
Benefits

We offer a competitive salary package, including a base salary of SGD 80,000 per annum, plus benefits such as medical insurance, retirement plan, and paid time off.

In addition, we provide opportunities for professional growth and development, including training and certification programs.

Our team is passionate about delivering high-quality solutions and exceptional customer service, and we are looking for someone who shares our values and commitment to excellence.



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