Retail Store Operations Manager: Strategic Retail Leader
21 hours ago
As a Retail Store Operations Manager at REU (SINGAPORE) PTE. LTD., you will play a crucial role in overseeing the day-to-day operations of our retail store, ensuring seamless execution and driving sales growth.
About the RoleWe are seeking an experienced and results-driven professional to lead our store team, focusing on delivering exceptional customer experiences, maintaining high standards of store appearance, and driving sales performance.
The ideal candidate will have a proven track record in retail management, excellent communication skills, and the ability to motivate and inspire their team to achieve outstanding results.
Main Responsibilities- Store Management:
- Oversee daily store operations, ensuring efficient inventory management, staff scheduling, and customer service delivery.
- Lead by example, setting high standards for store appearance, product presentation, and customer satisfaction.
- Sales and Profitability:
- Develop and implement sales strategies to drive revenue growth, exceeding targets while maintaining profitability.
- Analyze sales trends, monitor inventory levels, and adjust stock replenishment to optimize availability and reduce waste.
- Financial Management:
- Manage the store's budget, controlling operational costs while maintaining profit margins.
- Monitor and control labor costs, ensuring efficient staffing and minimizing overtime expenses.
- Staff Leadership and Development:
- Mentor and coach store staff, providing training and guidance to enhance their skills and knowledge.
- Foster a positive work environment, promoting teamwork and encouraging open communication.
- Customer Experience:
- Ensure consistent delivery of exceptional customer service, meeting or exceeding customer expectations.
- Implement feedback systems to measure customer satisfaction and address any issues promptly.
We offer a competitive salary of SGD $8,000 - SGD $10,000 per month, commensurate with experience, plus additional benefits including health insurance, paid time off, and opportunities for career growth and development.
If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, highlighting your relevant experience and qualifications.
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