Retail Store Operations Manager: Strategic Retail Leader

21 hours ago


Singapore REU (SINGAPORE) PTE. LTD. Full time

As a Retail Store Operations Manager at REU (SINGAPORE) PTE. LTD., you will play a crucial role in overseeing the day-to-day operations of our retail store, ensuring seamless execution and driving sales growth.

About the Role

We are seeking an experienced and results-driven professional to lead our store team, focusing on delivering exceptional customer experiences, maintaining high standards of store appearance, and driving sales performance.

The ideal candidate will have a proven track record in retail management, excellent communication skills, and the ability to motivate and inspire their team to achieve outstanding results.

Main Responsibilities
  • Store Management:
    • Oversee daily store operations, ensuring efficient inventory management, staff scheduling, and customer service delivery.
    • Lead by example, setting high standards for store appearance, product presentation, and customer satisfaction.
  • Sales and Profitability:
    • Develop and implement sales strategies to drive revenue growth, exceeding targets while maintaining profitability.
    • Analyze sales trends, monitor inventory levels, and adjust stock replenishment to optimize availability and reduce waste.
  • Financial Management:
    • Manage the store's budget, controlling operational costs while maintaining profit margins.
    • Monitor and control labor costs, ensuring efficient staffing and minimizing overtime expenses.
  • Staff Leadership and Development:
    • Mentor and coach store staff, providing training and guidance to enhance their skills and knowledge.
    • Foster a positive work environment, promoting teamwork and encouraging open communication.
  • Customer Experience:
    • Ensure consistent delivery of exceptional customer service, meeting or exceeding customer expectations.
    • Implement feedback systems to measure customer satisfaction and address any issues promptly.

We offer a competitive salary of SGD $8,000 - SGD $10,000 per month, commensurate with experience, plus additional benefits including health insurance, paid time off, and opportunities for career growth and development.

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, highlighting your relevant experience and qualifications.



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