Downtown Guest Relations Executive
4 days ago
Company Overview
The Supreme HR Advisory Pte Ltd is seeking a highly skilled and experienced Guest Relations Executive to join our team.
Job Description:
We are looking for a professional with excellent communication and interpersonal skills to provide exceptional guest service in our downtown office. The successful candidate will be responsible for ensuring that all guests have a positive experience, from arrival to departure.
Responsibilities:
- To greet and welcome visitors, provide them with information and assistance as needed.
- To attend to staff inquiries and receiving mail, recording and sending email reminders when necessary.
- To offer beverages to management staff and external guests, assisting in serving or arranging for someone to serve accordingly.
- To check meeting room set up standards, floral arrangements, and report any facility faults.
- To provide accurate directions on meeting venues and office locations of various units.
- To maintain a list of amenities and facilities in the CBD area, including operating hours and telephone numbers.
- To assist in booking executive meeting rooms.
- To provide taxi booking services.
- To have emergency guest amenities such as sewing kits, first aid kits, stationery, and umbrellas.
- To receive feedback from guests or staff on facilities and services.
- To assist in overseeing events or VIP meetings at the executive conference suite.
- To coordinate and manage vendors/caterers onsite providing services to VIP/executive events.
- To assist in managing rooms and submitting reports on weekly releases.
- To handle common and executive meeting room enquiries by phone/email/Teams.
- To manage common meeting room bookings.
Requirements:
- A minimum of GCE 'O' Level qualification.
- Computer skills in Microsoft Outlook, Excel, and Word.
- Working experience as a customer service executive is an advantage.
Salary Estimate:
$2800 - $3000 per month.
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Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeJob SummaryA dynamic and customer-focused Guest Relation Executive is sought to join our esteemed organization, The Supreme HR Advisory Pte. Ltd. This exciting role requires an individual with exceptional interpersonal skills and a passion for delivering world-class hospitality services. As a key representative of our company, you will be the first point of...
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