Downtown Operations Manager

1 week ago


Singapore DHI DOWNTOWN PTE. LTD. Full time
About DHI Downtown Pte. Ltd.

We are a dynamic and customer-centric organization committed to providing exceptional service and experiences for our residents.

Job Title: Duty ManagerOverview

The successful candidate will be responsible for ensuring the smooth operation of our guest services, maintaining high standards of quality and ensuring excellent resident satisfaction.

Salary: SGD 55,000 - 65,000 per annumJob Description:
  • We are seeking an experienced Duty Manager who will oversee the daily activities of our Guest Services Agents, ensuring they adhere to our company's policies and procedures.
  • This role involves conducting regular audits to ensure our associates meet the required standards of appearance, grooming, and hygiene.
  • The successful candidate will also be responsible for supervising and assisting Guest Services Agents in planning, documentation, and task completion.
  • Additional responsibilities include conducting on-the-job training, periodic high balance checks, and maintaining accuracy of data on our Property Management System.
Required Skills and Qualifications:
  • A minimum of 2 years of experience in a similar role in the hospitality or property management industry.
  • Excellent communication and leadership skills, with the ability to motivate and guide a team.
  • Strong problem-solving and analytical skills, with attention to detail.
  • Familiarity with Property Management Systems (PMS) and Opera is essential.
Benefits:
  • A competitive salary range of SGD 55,000 - 65,000 per annum.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
Others:
  • Candidates must be able to commit to a full-time schedule, including weekends and public holidays.
  • Degree in Hospitality Management or related field preferred.
  • We regret that only shortlisted candidates will be contacted for an interview.


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