Downtown Operations Manager
1 week ago
We are a dynamic and customer-centric organization committed to providing exceptional service and experiences for our residents.
Job Title: Duty ManagerOverviewThe successful candidate will be responsible for ensuring the smooth operation of our guest services, maintaining high standards of quality and ensuring excellent resident satisfaction.
Salary: SGD 55,000 - 65,000 per annumJob Description:- We are seeking an experienced Duty Manager who will oversee the daily activities of our Guest Services Agents, ensuring they adhere to our company's policies and procedures.
- This role involves conducting regular audits to ensure our associates meet the required standards of appearance, grooming, and hygiene.
- The successful candidate will also be responsible for supervising and assisting Guest Services Agents in planning, documentation, and task completion.
- Additional responsibilities include conducting on-the-job training, periodic high balance checks, and maintaining accuracy of data on our Property Management System.
- A minimum of 2 years of experience in a similar role in the hospitality or property management industry.
- Excellent communication and leadership skills, with the ability to motivate and guide a team.
- Strong problem-solving and analytical skills, with attention to detail.
- Familiarity with Property Management Systems (PMS) and Opera is essential.
- A competitive salary range of SGD 55,000 - 65,000 per annum.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Candidates must be able to commit to a full-time schedule, including weekends and public holidays.
- Degree in Hospitality Management or related field preferred.
- We regret that only shortlisted candidates will be contacted for an interview.
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Downtown Hotel Operations Manager
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Hotel Operations Manager
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Hotel Operations Manager Position
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