Hotel Operations Supervisor

4 days ago


Singapore OASIA HOTEL DOWNTOWN, SINGAPORE Full time

Job Title:

Hotel Operations Supervisor

Location: OASIA HOTEL DOWNTOWN, SINGAPORE

Job Type: Full-time

Salary Range: SGD $35,000 - SGD $50,000 per annum

Company Overview:

At OASIA HOTEL DOWNTOWN, SINGAPORE, we pride ourselves on providing exceptional service to our guests. We are a dynamic and forward-thinking team that is committed to delivering outstanding experiences for every guest who walks through our doors.

Job Description:

We are seeking a highly motivated and experienced Hotel Duty Manager to join our team. As a key member of our Front Office department, you will be responsible for ensuring that all aspects of hotel operations run smoothly and efficiently.

Your primary duties will include:

  • Providing exceptional service to our guests, responding promptly to their requests and resolving any issues that may arise;
  • Ensuring that all rooms are clean and well-maintained, and that all facilities and amenities are functioning properly;
  • Managing the Front Office team, providing guidance and support as needed, and ensuring that all staff members are meeting their performance targets;
  • Coordinating with other departments to ensure seamless communication and collaboration;
  • Maintaining accurate records and reports, including guest feedback and room inventory.

In addition to your operational responsibilities, you will also be expected to provide coaching and training to junior staff members, and to contribute to the development of new policies and procedures.

Required Skills and Qualifications:

To be successful in this role, you will need to possess:

  • A minimum Diploma in Hospitality or related field;
  • Previous experience in a similar role, preferably in a luxury hotel environment;
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds;
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions;
  • A positive attitude and a strong commitment to delivering exceptional customer service.

If you have a passion for hospitality and a desire to work in a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity.



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