Guest Relations Ambassador

7 days ago

Singapore beBeeCustomerService Full time $45,000 - $55,000

Job Title: Guest Relations Ambassador

Job Description:

The Guest Relations Executive plays a pivotal role in ensuring seamless guest experiences. This dynamic individual will be responsible for reviewing arrival and departure guest lists, attending to special guests, and providing information about amenities and services.

Key responsibilities include anticipating guest needs, building rapport, and offering assistance with various tasks. Effective communication and problem-solving skills are essential in addressing customer complaints and escalating issues as needed.

Required Skills and Qualifications:

Applicants must possess excellent customer service orientation, a minimum of 1 year of experience, and the ability to work shifts and weekends. A relevant certificate (e.g., N Level) is also required.

Benefits:

This role offers opportunities for professional growth and development through training and mentorship. The successful candidate will have access to ongoing training and coaching to enhance their skills and knowledge.

Others:
  • Training Development
  • Water Management
  • Travel Arrangements
  • Housekeeping Services
  • Interpersonal Skills
  • Inventory Management
  • Composition and Communication
  • VIP Service
  • Property Maintenance
  • Counseling and Support
  • Administrative Support
  • Facility Maintenance
  • Safety Training
  • Hospitality and Customer Service

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