Global Catering Service Manager

7 days ago


Singapore Apt Resources Full time

Apt Resources seeks a seasoned professional to oversee their global catering services operations in the Airlines industry within the GCC region.

As the Senior Manager of Catering Operations, you will plan and execute all aspects of their global catering services 24/7.

This role demands collaboration across the organization to ensure timely and accurate delivery of on-board services, including catering, bars, and dry stores for all flights.

You will lead, manage, and develop supplier relationships and internal teams to uphold the highest standards of compliance and safety.


Key Responsibilities:

Strategic Planning:

Develop and implement a strategic plan that coordinates delivery activities between the Equipment Team, catering suppliers, worldwide airports, and the DOH hub during normal and disrupted operations.

  • Provide strategic direction for performance management of all service providers to ensure high-quality service delivery at optimal cost.
  • Create and lead a strategic plan to enhance efficiency in delivering equipment items, ensuring optimal value for the airline.
  • Develop and lead the environmental agenda for catering services.

Operational Excellence:

Evaluate and recommend in-sourcing and outsourcing opportunities to ensure optimal value from all delivery activities.

Oversee daily operational aspects of catering services, making timely decisions to ensure 24/7 catering delivery while maintaining safety and operational integrity.

  • Resolve conflicts between operational parties, including senior-level external suppliers, to maintain operational integrity.
  • Develop and maintain relationships with all suppliers, working closely with the global airport management team as part of the turnaround process at airports worldwide.
  • Lead business continuity and operational contingency planning to maintain operations during disruptions and represent catering services on corporate safety boards and in security/safety reviews.
  • Manage the daily catering budget and develop improved logistics and supply strategies to reduce costs and complexity.

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