Senior Infrastructure Engineer
1 day ago
We are seeking a highly skilled Senior Infrastructure Engineer to join our team at Assurity Trusted Solutions. As a key member of our infrastructure team, you will be responsible for implementing and managing the Whole-of-Government (WOG) Infrastructure and services.
Key Responsibilities- Lead and work with outsourced service providers and product principals to manage the delivery, operations, and Tech Refresh for Microsoft Office 365 suite of services.
- Microsoft Exchange on-premise
- Microsoft AD on-premises
- Skype and SharePoint Administration
- Enterprise Documents and Records Management System
- Work closely with the infrastructure architects to rationalise the technical design and ensure the solution works well with Government infrastructure, policies, standards, and security requirements.
- Translate the technical solution/design into technical specifications and functional requirements.
- Translate solution designs to technical specifications for tender.
- Ensure the operations process and controls are clearly documented and operationalised.
- Explore new solutions and technologies, integrate learning, and recommendations for operational efficiency and continual improvement of the infrastructure for better user experience.
- Plan, design, and support Technology Refresh and migration activities for the infrastructure services.
- Ensure smooth service delivery and implementation within the business context.
- At least 5 years of experience in the above domain areas.
- Proven planning, implementation, and administrative experience for Exchange on-premise environment.
- Team player with strong analytical thinking and problem-solving skills.
- Knowledge in SCRUM or DevOps.
- Knowledge of ITIL processes and procedures.
- PowerShell scripting is a bonus.
- Possess the following soft skills and attributes:
- Ability to justify new initiatives and recommend new initiatives to stakeholders.
- Conceptualise the concept of operation for the new initiatives.
- Familiar with tendering process, defining requirements in tender specification.
- Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
- Requires minimal supervision from supervisor.
- Always keeping up to date of the latest product roadmap and best practices.
- Define policies and procedures related to Endpoint Management.
- Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
- Provide inputs to optimise and automate workflows and processes.
- Able to work independently and as a good team player with analytical, management, and planning skills.
- Dynamic and with good analytical/conceptual thinking and problem-solving skills.
- Certification in Administration of MS Exchange Server.
- Certification in ITIL foundation.
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