Senior Manager, Infrastructure Expert
4 days ago
Job Title: Senior Manager, Infrastructure Expert
Company: Triton AI Pte Ltd
Job Type: Full-time
Location: Remote (Global)
Job Category: IT & Technology
Job SummaryWe are seeking an experienced Senior Manager, Infrastructure Expert to join our team at Triton AI Pte Ltd. The successful candidate will be responsible for defining the broad technology strategy, developing roadmaps and architectures that support business and IT needs, and delivering high-quality services.
Key Responsibilities- Architecture Ownership: Lead the design and implementation of on-prem and Azure cloud infrastructure.
- Project Leadership: Act as the go-to person for all infrastructure projects, issues, and initiatives.
- Budget Management: Plan and manage the annual infrastructure budget (Capex/Opex).
- Collaboration: Work closely with IT functions (PMO, Apps, Architecture, Security, Vessel) to meet business requirements.
- Incident Response & Continuity: Key stakeholder in Incident Response (IR), Disaster Recovery (DR), and Business Continuity (BCP) planning.
- Global Operations: Oversee 24/7 global operations supporting offices worldwide.
- Innovation & Quality: Deliver innovative, cost-effective, and secure IT infrastructure solutions.
- Technical Knowledge: Support Azure native cloud development and have a broad understanding of both on-prem and Azure technologies.
- Standards & Compliance: Ensure compliance with ISO27001 and drive technology standards through best practices and ITIL standards.
- Vendor Management: Manage vendor relationships and negotiate contracts for software, platforms, and services.
- Team Leadership: Build and lead a high-performance IT team.
- Education: Degree in Computer Engineering, Computer Science, or Information Systems Management.
- Preferred Certifications: Microsoft Certified System Engineer (MCSE) and Azure Architect.
- Experience: 10+ years in IT management for medium to large organizations.
- Cloud Experience: 5+ years managing Microsoft Cloud infrastructure, security, and operations.
- Leadership Experience: Proven track record in leading high-performance teams.
- Technical Skills: Expertise in Windows Servers, storage, networking, cybersecurity (M365 ESM, MDM, EDR, XDR), end-user devices, and Azure Cloud.
- Soft Skills: Excellent communication and presentation skills, empathetic, patient, and able to address user pain points, ability to inspire and develop team members, hands-on approach to resolving issues.
- Competitive Salary: We offer a competitive salary package.
- Bonus: Eligible for bonus.
- Medical & Insurance Coverage: Comprehensive medical and insurance coverage.
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