HRIS Support Specialist

1 week ago

Singapore beBeeData Full time $60,000 - $90,000
Job Title:HRIS Support Specialist

Key Responsibilities:

The primary focus of this position is the support and maintenance of the human resource management system (HRMS) and other systems supported by the HRIS team. This role serves as a technical point of contact for assigned functional areas, ensuring data integrity, testing of system changes, report writing, and analyzing data flows for process improvement opportunities.

This position also supports HRMS upgrades, patches, testing, and other technical projects as assigned.

  1. System Maintenance: Assist in reviewing, testing, and implementing HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrades or fixes. Maintain HRMS tables. Document process and results.
  2. Production Support: Provide support for HRMS, researching and resolving problems, unexpected results, or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
  3. Projects/Process Improvement: Recommend process/customer service improvements, innovative solutions, policy changes, and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders. Use project management skills in managing projects. May provide overall project management for a given HR initiative.
  4. Reports/Queries: Write, maintain, and support various reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
  5. Training: Develop user procedures, guidelines, and documentation. Train clients on new processes/functionality. Train new system users.
  6. Individual Development: Maintain awareness of current trends in HRMS, focusing on product and service development, delivery, and support, and applying key technologies. Examine trends in information systems training, materials, and techniques. Continuously increase both HR knowledge and HRIS application/tools knowledge through classes, reading, CBTs, or other mechanisms. Participate in user group meetings/conferences.

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