Front Office Coordinator
3 weeks ago
About the Role
The Receptionist and Facilities Admin will be responsible for providing exceptional customer service to internal and external visitors, ensuring a positive and memorable experience.
- Deliver front-of-house services, including sign-in, badging, luggage, lost and found, and deliveries.
- Receive, direct, and relay telephone, email, and other queries via the front desk.
- Greet, assist, and direct candidates, new hires, visitors, and the general public.
- Be aware of onsite events to personalize and optimize the visitor experience.
- Contribute to maintaining the highest standards of presentation and functionality across front-of-house and meeting areas.
- Set up meeting and event spaces according to team guidelines and EHS considerations.
- Monitor meeting room environments, including furniture, signage, equipment, temperature, fabric, and consumables.
- Manage room booking systems, including Outlook, conference room finder, and SharePoint.
- Provide timely, accurate, and personalized responses to meeting and events inquiries.
- Work flexibly in different settings as part of the team.
- Coordinate daily updates of room booking displays.
- Support onsite space audits and walk-the-store processes.
Key Requirements
- Experience in reception, concierge, or a related field.
- Previous catering or hospitality experience is desirable.
- Excellent people skills and ability to interact with a wide range of clients and demands.
- Previous experience in a high-profile corporate environment.
- Facilities Management exposure would be beneficial.
- Fluency in English and local language.
- Strong PC literacy and ability to manage daily activities using various systems.
- High attention to detail and ability to maintain professionalism at all times.
- Excellent team player with a willingness to go above and beyond.
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