Prepaid Customer Support Representative

1 day ago


Singapore beBeeCustomerService Full time $2,500
Prepaid Ambassador Job Description

We are seeking a skilled Prepaid Ambassador to join our team. As a Prepaid Ambassador, you will play a crucial role in providing exceptional customer service and support.

Job Responsibilities:
  • Assist customers in creating accounts and downloading the app
  • Guide customers on using the app and navigating the microsite
  • Help customers with Q-matic system and issuing Q tickets
  • Support SIM and router exchanges and eSIM activations
  • Assist with prepaid top-ups and general inquiries
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
Benefits:
  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
Working Hours:

5 days a week, 12-9pm (1 hour break)



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