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Prepaid Customer Experience Specialist

3 weeks ago

Singapore beBeeCustomerService Full time $35,000 - $50,000
Job Role:

We are looking for a highly skilled Prepaid Ambassador to fill this challenging position. The ideal candidate will possess excellent communication skills and the ability to deliver top-class customer service.

Main Responsibilities:
  • Support customers in setting up accounts and accessing our mobile app.
  • Guide customers on using the app and navigating our online platform.
  • Help customers with our Q-matic system and issuing Q tickets.
  • Assist with SIM and router exchanges, as well as eSIM activations.
  • Provide assistance with prepaid top-ups and general inquiries.


Work Schedule:
The selected candidate will work 5 days a week, from 12pm to 9pm, with a 1-hour break.

Essential Skills:
The ideal candidate will have exceptional communication skills, both written and verbal, and be able to perform effectively in a fast-paced environment.